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COMM 1041 Interpersonal Communication


Ines Blanchard

I have spent a vast majority of my online service hours transcribing for the Smithsonian digital volunteers.
I did not time myself, and I do not think that there was any fair way to do so but I think that I did enough of it. As I said in my reflection, It was a very enjoyable service experience despite having to spend almost an hour per page since some of the writing was barely legible. I will continue doing it.

Gave 14.00 hours on 05/04/2020 with COMM 1041 Interpersonal Communication, Courses: Community Engaged Scholarship

Private user @ Smithsonian Digital Volunteers Transcription Center

Gave 4.00 hours on 04/30/2020

Private user @ making masks

Gave 1.50 hours between 04/27/2020 and 04/28/2020
Samantha Serafin

Samantha @ Morph Hsopitality Group

I helped with curbside pickup at the restaurant and helped bring orders to cars and also input orders into the order system.

Gave 2.00 hours on 04/25/2020 with COMM 1041 Interpersonal Communication
Puja Samant

I transcribed and reviewed Labor contract pages on the Smithsonian site. These were mainly labor contracts for the bureau of refugees, freedmen, and land abandonment. These were mostly in the Washington D.C. area and around the year 1866.
I also have attached a PDF document that shows a record of the pages I transcribed along with when I completed them.

Gave 17.00 hours between 04/25/2020 and 04/26/2020 with COMM 1041 Interpersonal Communication
Samantha Serafin

Samantha @ Morph Hospitality Group Nashville, Tenessee

I helped with curbside pickup at the restaurant and helped bring orders to cars and also input orders into the order system.

Gave 3.00 hours on 04/24/2020 with COMM 1041 Interpersonal Communication

Private user @ making masks for asbury assisted living workers

Gave 2.00 hours between 04/23/2020 and 04/28/2020
Izzy Angeli

Today's work day was intense but I finally got into the bulk of what my role as Social Media Manager will be. One of the other members on the U.S. team, an innovator, notified me of a shared google doc that's shared among people spanning from Singapore all the way to New York; it's called "Navigating COVID-19 for Job Seekers." It's a list of resources, advice, and inspiration for people looking for employment during the COVID-19 pandemic. This document was compiled by Muriel Clauson and Rumaisa Mughal. I used new content management systems (CMS) to plan various social media posts to platforms like LinkedIn and Facebook. I also helped my supervisor in creating a media toolkit for internal use. We focused on the following verbiage along with creating an "about me" page on the website. Now that I have administrator access and learned how to code, I imagine this will take up the bulk of my work in the coming weeks.

Q1. What is Good Goes Viral?
We are an open innovation platform created to capture, develop and promote the best
ideas against the negative effects of COVID-19.
Q2. What is it that we do?
We collaborate with a broad range of organizations, companies, public authorities and our
community to spread innovation. We study success stories and challenges faced by the
initiatives, encourage discussion and exchange of ideas, publish relevant insights and make
sure they reach those groups that need them the most.
In case of any doubt, check our “about” and “get involved” sites.
Q3. Can I reach out to people outside of Good Goes Viral?
Definitely! Involving a wide network of stakeholders is essential in our projects. You will very
often need to reach out to experts, authorities or organizations. Please, when doing so,
remember these guidelines:
 Always be open about who you are and who you represent
 Remind your contacts that we are an open innovation platform and they should not
share anything that they consider a secret, or they do not want publicly available
 Manage your contacts’ expectations – check with your team before you oblige Good
Goes Viral in any way (i.e. “I will discuss with my team” vs. “We will help”)
 If reaching out to secure any sponsorship (benefits), loop Przemek in
 Be professional, polite and follow up – we are all in this together and it is great to
keep in touch with people that helped us
Q4. Can I share what we are doing at Good Goes Viral?
Feel free to share, repost and comment on everything that we are making public on the
website or social media. If something that you are working on is not public yet, there is a
good chance that our social media team is working on it too. Then, it is best to reach out
and check.
Q5. How should I speak about my role at Good Goes Viral?
A short description of your responsibilities has been provided in your contract. Feel free to
use it to speak about your role. Also, as normally we will not be working on confidential
projects, you can freely talk about them with your friends and include them in your CV.

We added links to the descriptions of each of the positions' descriptions. We also linked to the social media graphics folder to refer to graphic/visual guidelines.

Gave 5.00 hours on 04/23/2020 with COMM 1041 Interpersonal Communication
Izzy Angeli

Yesterday's work was full of communication via slack and Google Hangouts! Here are some of the main points we discussed:
Creating a resource sharing plan for grocery stores and basic utility services in the area.
Creating a risk mitigation plan for Hospitals with huge rise in cases and provide a communication protocol for both patients & hospitals.
Create a platform for sharing of administrative tactics from all these countries which have been able to curb the spread of COVID -19. (Kinda like testimonials)
Create an operating plan for local restaurants to ensure the survival of these small food chains.
Another idea is to see how tourism across nations has been affected., especially where tourism is huge part of the economy and how it is linked with SMEs in the area.
We ended up agreeing on the first idea pertaining to grocery stores. I was able to obtain Admin permissions to the website, worked on the landing pages, and planned our Facebook launch with my advisor. It seems that the U.S. team is still struggling with time zone differences, making it difficult to produce our deliverables.

Gave 4.50 hours on 04/22/2020 with COMM 1041 Interpersonal Communication
Yigit Yoruk

Today I went to 3 apartments to deliver groceries. I knew all three of the people from my past deliveries, so I had short talks with all of them. We talked mostly about the difficulties of the crisis and the mainstream media. People are worried that the Ramadan religious holiday is coming up and COVID’s going to interfere with the usual method of things. It’s difficult to fast the whole day under stress and boredom, so some people think of not fasting this time. Everybody is worried about shopping for big family gatherings, they believe that after the curfew is over, there will be a great rush to the supermarkets for Ramadan shopping. One elderly man was upset that they wouldn’t be able to have their traditional family gathering because a part of the family lived in another city and could find no means of transportation due to the virus. This year there won’t be large public Ramadan dinners, which is upsetting for many people. Those dinners were not only a form of religious practice but also an entertaining activity for many elderly people who didn’t have many other socializing opportunities. He also complained that people older than 65 had been at home for too long, which makes sense since the curfew was first placed for the elderly due to them being more vulnerable to the virus, they have been unable to leave their homes for a month now. He said it was elderly people’s turn to go outside now and that everyone else should stay in. He had a point, I couldn’t imagine what it was like to be alone in your house and not go outside for a month.

Gave 2.00 hours between 04/21/2020 and 04/22/2020 with COMM 1041 Interpersonal Communication, Courses: Community Engaged Scholarship
Izzy Angeli

After being approved by Prof. Weiner, this was a training call for my volunteer internship at Good Goes Viral! It is a nonprofit that was just founded at the beginning of April, and is an aggregator for the world's leading solutions to the Coronavirus pandemic. We have a U.S. branch (where I'm based), a European Union branch, and an Asia branch. This Google Hangout was with our supervisor, Przemek Czerklewicz, and the two other members of the U.S. team who serve as social innovators. This call went over our entire business model and our approach to problem solving as an organization— particularly how to contact these big names in healthcare and other industries impacted by the virus. Even though we're all based in the U.S., the three of us were still in different time zones. I'm on the East Coast, one was in Michigan, another in Tennessee, and another in Arizona. I've found that communication is harder with this group vs. when it was just social media managers, probably because their educational background is more focused on the business/entrepreneurial side of things. Of course, there were some moments where nonverbal codes of communication were difficult to interpret, especially when the computer would lag. It was also weird introducing ourselves, I could tell that everyone was uncomfortable, even virtually. I could see through the webcam that people were avoiding looking at the screen or camera, fidgeting with their hair, and other nonverbal cues of discomfort.

Gave 1.50 hours on 04/21/2020 with COMM 1041 Interpersonal Communication
Hannah Stewart

I grocery shopped for the same family I did the week prior. I went to Sprouts because it was less busy than Target or Walmart and I was able to get everything they needed again. The list included the necessities like eggs, bread, and milk, as well as a few recipes to make their meals for the week which included a taco tuesday!

Gave 2.00 hours on 04/19/2020 with COMM 1041 Interpersonal Communication
Yigit Yoruk

Today I delivered groceries to 4 apartments. The highest demand is usually for bread, so far almost everyone has asked for some bread and water. By now, I know and have talked at least once with almost all of the apartments I have delivered to, but I’m closer with a few of them. Today, one lady asked about myself and my school, so I ended up telling her a lot about my going to college in the US, my classes and my major, and how I came back to Turkey due to Coronavirus. She listened with great intent, then asked me where I wanted to live when I grew up. I said it was a very hard question and that time would tell, but first I would continue my studies there for college. She said she had a son who graduated from UNC Chapel Hill and that he was working in a computer firm in the US right now. She said she was very happy for him that he found a job that he liked, but being so far away from him was very difficult for her, she missed him very much. Especially now with the crisis, she was so worried about him and would stress over his safety a lot. It was sad to listen to her story, but she said it helped her to share it with someone else, and she was relieved that someone like me could relate to her son’s experience. In the end, she wished me best of luck with school and in dealing with the virus as I left.

Gave 2.00 hours between 04/18/2020 and 04/19/2020 with COMM 1041 Interpersonal Communication, Courses: Community Engaged Scholarship
Samantha Serafin

Samantha @ Morph Hospitality Group Nashville, Tennessee

I helped with curbside pickup at the restaurant and helped bring orders to cars and also input orders into the order system.

Gave 2.00 hours on 04/18/2020 with COMM 1041 Interpersonal Communication
Stefano Pizzo

Amid Covid-19 everyone is advised to practice social distancing and stay indoors. The age group most susceptible to the deathly virus are the elderly. I have offered to walk my elderly neighbor's dogs for an hour a day so that she does not have to go outside every day and become vulnerable to this virus. It has multiple benefits to it, My neighbor is now safer than she would be exposing herself to the public while walking her dogs, her dogs get the exercise they need daily, rather than sitting around their house all day, and I also get good exercise as her dogs are young and love to pull on the leash and run.

Gave 3.00 hours between 04/18/2020 and 04/20/2020 with COMM 1041 Interpersonal Communication
Yigit Yoruk

I brought supplies to 3 apartments today. By now I know most of the people I deliver to and usually have 5-minute chats with each of them. Starting on Friday, the government declared a curfew for everyone regardless of age until the end of Sunday. Although its technically forbidden for people my age to go outside, when I explain that I’m only going to the supermarket for a special task, not for my own leisure, the policemen usually leave me alone. During my small trip between the market and the apartments, I can witness firsthand the effect of the Coronavirus and the curfew on the social scene. While the masks that cashiers wear are necessary for health, they make them look more inhumane and hard to contact with, and therefore small talk is almost nonexistent in the supermarket. But when I go to the apartments, the people who know me show an incredible desire to connect and socialize even though I have my mask on, which shows that any type of connection and interaction has become rare and valuable in this difficult time of isolation.

Gave 2.00 hours between 04/17/2020 and 04/18/2020 with COMM 1041 Interpersonal Communication
Samantha Serafin

Samantha @ Morph Hopsitality Group Nashville, Tennessee

I helped with curbside pickup at the restaurant and helped bring orders to cars and also input orders into the order system.

Gave 3.00 hours on 04/17/2020 with COMM 1041 Interpersonal Communication
Izzy Angeli

After being approved by Prof. Weiner, this was my first onboarding/introduction call for my volunteer internship at Good Goes Viral! It is a nonprofit that was just founded at the beginning of April, and is an aggregator for the world's leading solutions to the Coronavirus pandemic. We have a U.S. branch (where I'm based), a European Union branch, and an Asia branch. This Google Hangout was with our supervisor, Przemek Czerklewicz, and the two other social media managers from Europe and Asia. This call went over our roles as social media managers and some of the efforts we've been seeing in our local communities doing to cope with the pandemic. We discussed a virtual architect competition and how we may want to cover that on our various platforms. From a communication perspective, I found the whole experience to be very interesting. Despite the fact that the other three people on the call were across the globe, they used the same social media managing platforms that I do! I had no idea that platforms like Hootsuite and Adobe were so universal. I also found it interesting that everyone on the call was proficient in English, despite that being the other three's secondary or third language. There were some moments where nonverbal codes of communication were difficult to interpret, especially when the computer would lag. It was also weird signing off because while it was bright and early for me, my supervisor was starting to wind down for bedtime all the way in the Netherlands! He also told me that there, people aren't even allowed to walk or run outside with masks.

Gave 1.00 hour on 04/17/2020 with COMM 1041 Interpersonal Communication